Privacy Policy

Last Updated: 4/7/2026

Paragon Care Physical Therapy (“Paragon Care,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, communicate with us, or receive services from us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name, phone number, and email address
Insurance and billing information
Health-related information necessary for treatment
Appointment and communication details

We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, and website usage data.

How We Use Your Information

We use your information to:

Schedule and manage appointments
Provide physical therapy services and patient care
Communicate with you regarding your care or inquiries
Verify insurance and process billing
Improve our services and patient experience
Comply with legal and regulatory requirements

HIPAA & Health Information

As a healthcare provider, we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your medical information is only used and disclosed as permitted by law and necessary for your care, payment, and healthcare operations.

Sharing of Information

We do not sell your personal information.

We may share your information, only when necessary, with:

Healthcare providers involved in your care
Insurance companies for billing and authorization
Service providers who assist in operating our business (e.g., EMR systems, billing services)
Legal or regulatory authorities when required by law

Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies if preferred.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Your Privacy Rights

You have the right to:

Request access to your personal information
Request corrections to your information
Request restrictions on certain uses or disclosures
Request communication preferences

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. SMS consent is not shared with third parties.

Children’s Privacy

Our services are not directed toward children under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Paragon Care Physical Therapy
8330 Abrams Rd Suite 104 Dallas, TX 75243
214-850-1851
info@paragoncarellc.com

Notice of Privacy Practices (HIPAA)

Paragon Care Physical Therapy
Effective Date: 4/3/2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

Paragon Care Physical Therapy is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of your Protected Health Information (PHI) and provide you with this Notice of our legal duties and privacy practices.

How We May Use and Disclose Your Information

We may use and share your PHI for the following purposes:

1. Treatment

We may use your information to provide, coordinate, or manage your care.
Example: Sharing information with your physician or other healthcare providers involved in your treatment.

2. Payment

We may use your information to bill and receive payment for services.
Example: Submitting claims to your insurance provider.

3. Healthcare Operations

We may use your information to operate and improve our services.
Example: Quality improvement, staff training, and administrative activities.

4. Appointment Reminders & Communication

We may contact you via phone, text, or email to remind you of appointments or provide information about your care.

5. As Required by Law

We may disclose your information when required by federal, state, or local law.

6. Public Health & Safety

We may disclose information to prevent or control disease, report abuse or neglect, or respond to emergencies.

Uses Requiring Your Authorization

We will obtain your written authorization for uses not described above, including:

Marketing purposes (if applicable)
Release of information not related to treatment, payment, or operations

You may revoke your authorization at any time in writing.

Your Rights Regarding Your Health Information

You have the right to:

Access Your Records

Request copies of your medical records.

Request Corrections

Ask us to correct inaccurate or incomplete information.

Request Restrictions

Ask us to limit how we use or share your information.

Confidential Communications

Request that we contact you in a specific way (e.g., phone vs email).

Request an Accounting of Disclosures

Request a list of certain disclosures we have made.

Receive a Copy of This Notice

You may request a paper or electronic copy at any time.

Our Responsibilities

We are required to:

Maintain the privacy and security of your PHI
Notify you if a breach of your information occurs
Follow the terms of this Notice

Changes to This Notice

We reserve the right to update this Notice at any time. Updated versions will be available in our clinic and on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health & Human Services.

You will not be penalized for filing a complaint.

Contact Information

Paragon Care Physical Therapy
8330 Abrams Rd Suite 104 Dallas, TX 75243
214-850-1851
info@paragoncarellc.com

You may also contact:
U.S. Department of Health & Human Services
Office for Civil Rights
www.hhs.gov/ocr